We make supply chain management easy

Comprehensive source-to-shelf supply chain solutions for manufacturers looking to unlock the hardware retail market.

You just found a better way to get your products to the hardware retail market

ACM Hardware makes it easy for manufacturers to access the retail hardware market with our trusted and comprehensive supply chain solutions.

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Save time

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Save money

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Grow profits

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Use our expertise

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Build brand

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Satisfy customers

NEGOTIATION

We negotiate terms of trade including pricing with the retailer. You can take advantage of our existing relationships.

iconSAVE TIME

Let us look after all negotiations for you. We’ll manage the relationship with the retail buying teams.

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We have strong, established relationships with hardware buyers, making it easier for you to access the hardware retail market.



LOGISTICS

Streamlined tailored solutions and established international networks efficiently get your product from source-to-shelf.

• International shipping
• Customs clearance
• Local warehousing
• Freight management
• National distribution

We buy your product FOB and you leave the rest to us. We take on the supply chain risk and full responsibility for getting your product onto shelves.

iconSAVE TIME

You can focus on your core business instead of spending time managing this important function.

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Use our extensive logistics network to reduce cost and drive efficiency.

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We specialise in importing and distribution. Our team manages all documentation and customs clearance.



SALES

Purpose-built forecasting software matches supply and demand to help you confidently plan production.

• Stock forecasting
• Range management
• Inventory management
• Purchase order planning
• KPI tracking and reporting:
  – Sales
  – Weeks on hand
  – DIFOT

We’re driven by the numbers. We study KPIs and respond accordingly to maximise your sales potential. By constantly reviewing performance, we smooth out seasonality and ensure we’ve always have enough stock to fulfil customer demand.

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We use our purpose built stock forecasting tool for purchase order planning and inventory management.

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We monitor sales data and respond quickly to ensure in-store stock levels are maintained.

iconGROW PROFITS

We ensure inventory is on time and in-stock to maximise your sales potential.



MARKETING

We manage your brand presence in the market with targeted campaigns that build brand awareness and drive sales.

• In-store displays and promotions
• Targeted eDM email campaigns
• Field days, trade shows and expos
• Representatives for events

We take full ownership of your product and treat it as our own. We look for opportunities to drive your brand forward in the market and manage local marketing campaigns on your behalf.

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We’re familiar with the local target audience and run effective campaigns that appeal to customers.

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Establishing brand awareness and loyalty in a new market takes effort. We’ll take care of it for you.

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Our marketing campaigns drive sales and profits by building customer awareness and sales.



MERCHANDISING

Our local team takes care of your in-store presence, ensuring your brand is well-presented and sales potential maximised.

• Weekly call cycles
• In-store order placement
• New product display setup
• Planogram management
• Point of sale display maintenance and optimisation

In retail, presentation matters. Tidy displays, clear pricing and well-stocked shelves showcase your brand and entice customers to buy.

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A single point of contact for your entire supply chain including merchandising saves you time and money.

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Our local team understands the NZ hardware market and will skilfully optimise your in-store presence.

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With well-presented displays, customers will find what they need and have a great brand experience.



CUSTOMER SERVICE

You can trust our local team of plumbing and hardware experts to look after customer service requirements.

• Retailer network support
•  End-user customer service
• Spare parts
• Warranty replacement and repairs
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Customer support can be time-consuming. Our local team manages all customer queries for you.

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Our technical experts have extensive product knowledge to manage customer enquires.

iconSATISFY CUSTOMERS

We support the retailer and end-user with spare parts and warranty service to ensure customer satisfaction.

How it works

You set your FOB price, and we take it from there. We negotiate terms via our established relationships and get your product onto shelves at big-box retail.

LEARN MORE

Brands we work with

Ready to unlock the hardware retail market?

Let's get started

We offer hardware manufacturers end-to-end supply chain solutions to get products on shelves into the hardware retail market.

Find us

ACM Pty Ltd ( AU Head Office )
PO Box 1017, Ringwood,
Melbourne, VIC 3134
Tel: +61 9735 8400
M: +61 411 870 834
E: info@acmhardware.com
ACM (NZ) Pty Ltd
47 Stonedon Drive, East Tamaki,
Auckland, 2013
Tel: +64 9320 4515
M: +64 276 160 009
E: info@acmhardware.com
ACM Pty Ltd ( AU Warehouse )
13 Tesla Link, Wangara,
Perth, WA 6065